Advice for receiving parcels during Covid-19 crisis

The government has issued advice about receiving parcels at home during the Covid-19 crisis.

Published Modified

Home deliveries must be made in the mailbox whenever possible. Senders are encouraged to reduce the size of their packages to facilitate this type of delivery as much as possible.

If the parcel does not fit in the mailbox, the delivery workers should knock on the door or ring the bell to notify you that they are there. The package must be put on the doorstep for the person to take it without having contact with the delivery person.

No handwritten or electronic signature is needed as the aim is to avoid close contact.

People who receive a parcel should wait before opening their door, to give time to the delivery man to step back. They are also advised to wash their hands after receiving and opening the parcel.

The government has stressed that the coronavirus is transmitted mainly through spit, coughing and sneezing.

You can catch it through contact with an infected person and those infected do not always show symptoms. It can be a direct contact, when coughing or sneezing, or a prolonged contact during a discussion carried out without respecting the barrier gestures for example. Unwashed hands can be a vector of transmission as well as objects handled, such as a pen and door handle.

The virus can stay on surfaces for a few hours, or even a few days under specific conditions, in a humid environment.

Everyone is reminded that gesture barriers must be respected by all and workers who believe they are sick should not go to work.

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