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Comment: French children's parties are low key affairs - fortunately
Columnist Sarah Henshaw notes that smaller celebrations with home-baked treats are still the rule in France
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Letters: France needs a new strategy to stop spam calls
Connexion reader says the new legislation will not work just as previous rules failed
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Letters: VAT threshold reduction would hurt small businesses in France
Connexion reader notes that the additional tax burden would bring more bureaucracy with it
Billed for not using phone
Re: a reader’s letter about SFR overseas mobile phone charges. I too have been erroneously charged for using my phone outside the EU zone.
When I’m in Senegal I only use my SFR phone whenever I have access to wifi. For calls and texts I have another phone with a Senegalese SIM card.
After two weeks I received a text from SFR to say I’d reached my plafond despite not using my phone! All the calls/data I was supposed to have made and used were all made on the same day, the day they texted me! I was charged 77€ instead of the usual 12€.
Does SFR charge the maximum it can before informing you that you’ve reached the limit? I suggest others in this situation contact SFR Complaints service, and if that doesn’t succeed they write to their mediator.
Andree Roberts-Keen by email