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Letters: My French neighbours amazed me with their love and support
Connexion reader shares her positive experience of being embraced by her community in France
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Letters: These tips can help you access your Orange email outside France
Readers share their differing experiences with their orange.fr email accounts
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Letters: It would be wrong for the EU to impose its inheritance rules on France
Reader says proposal to exempt foreign nationals from France's forced heirship rules is problematic
Hey, Orange, cut the trees
In Germany, Holland or UK, telephone engineers routinely trim interfering tree branches, as do EDF, at no cost to the consumer.
In France each neighbour has to trim their own branches before Orange will repair a fallen broadband line. Ours has been down for six months.
Our neighbours are friendly and helpful – but what of a poor resident who cannot afford to hire a cherry picker and contractor? Orange should take responsibility and trim branches in each region throughout the country.
Steve Sanford, Vaucluse