Hey, Orange, cut the trees

In Germany, Holland or UK, telephone engineers routinely trim interfering tree branches, as do EDF, at no cost to the consumer.

Published Tuesday 30 October 2018 - 14:30 Modified Tuesday 30 October 2018 - 14:30

In France each neighbour has to trim their own branches before Orange will repair a fallen broadband line. Ours has been down for six months.

Our neighbours are friendly and helpful – but what of a poor resident who cannot afford to hire a cherry picker and contractor? Orange should take responsibility and trim branches in each region throughout the country.

Steve Sanford, Vaucluse

broadband orange internet edf letters and comment

Close-up of a lit wood-burning stove with logs glowing behind a glass door.

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