Batteries used in solar panels in France recalled due to fire hazard

A nationwide recall of batteries used in solar panel installations is underway in France due to a fire risk.

The batteries, produced by South Korean company LG Energy Solutions (LGES), are used to store excess solar panel energy, but risk overheating and starting a fire. 

These batteries were used by dozens of companies across France in projects between April 2017 and September 2018 where panels were installed on private properties by third-party solar panel installation companies.

The following models are subject to the recall: 

• RESU 10

• RESU 3.3

• RESU 6.5

• RESU10H_DLT

• RESU10H_SEG1

• RESU7H_DLT

• RESU7H_SEG

A PDF showing the serial numbers of all concerned can be found here – this PDF also shows you where to find the model type of the batteries used in your installation.

In addition, a list of companies which used the batteries is available here. 

Those affected should contact LGES to arrange for replacement batteries. 

LGES can be contacted via its European number, +49 6196 5719 699 (note this is a German call code so may incur additional charges) or emailed at: customerservice@lgchemsupport.zendesk.com. 

Further information about the recall can be found on the official RappelConso website. 

Read more: Must solar panels installed at home be insured in France?