-
Does working on a bank holiday in France impact pay?
The company, sector, and collective staff agreements can all affect workers’ entitlement
-
French supermarket to trial payment by…the palm of your hand
The trial will coincide with the Paris Olympics. The technology is already used in the US and China
-
Should I include appliances in a French house insurance estimate?
When taking out a home cover policy, you are asked to calculate the approximate value of the property
Paying upfront for removal company in France: is there way around it?
It is usual for a firm to ask for an instalment to be paid in advance
Reader question: Is it normal for a removals firm to insist on full payment before the delivery has been done? P.L.
It is not ‘normal’ but we have not identified any law which forbids this.
Such practices were, however, stated to be abusive by France’s Commission des clauses abusives as long ago as in 1982.
This is a panel of experts, under the consumer section of the Economy Ministry, which puts out non-binding recommendations on contractual practices, which are often referred to by the courts.
The commission advised that contract clauses should not be inserted by removals firms which insist on full payment of the contract price before the items have been safely delivered.
It also advised that firms should not prevent customers from keeping back part of the price in the case of loss, damage or delay.
However, it is usual for a firm to ask for an instalment to be paid upfront.
Read more: Can tradespeople in France raise price of job after signing a quote?
We would suggest shopping around to find an alternative firm if you are uncomfortable with the idea of having to pay in full before the delivery is completed to your satisfaction.
Related articles
For how long does a quote for renovation work remain valid in France?
Cost of home DIY projects rises due to shortages: should you delay?