How to contest increased or ‘catch up’ energy bills in France There are several options which may result in a partial refund or a recalculation of a bill
French MPs vote for ban on single-use ‘puff’ electronic cigarettes The bill is now in the hands of the Senate
Residency cards, expulsions, second homes: what French bill proposes Senate is scrutinising immigration law which seeks to toughen some rules and lighten others
news French dog owner gets €10,000 bill over rescue of pet stuck in pipe The Jack Russell had been missing for two days but was eventually found by another dog
France looks to extend electricity tariff ‘shield’ to flat owners A retroactive capped rate could be put in place for copropriétés to protect people living in shared buildings from soaring energy costs
Can I get France’s wood fuel support payment as well as that for oil? France’s government is sending people on lower incomes who use energy sources such as heating oil or wood payments to help with their rising bills
What energy price rises can people in France expect for 2023? The economy minister has said that price rises will not ‘explode’ after the energy cap comes to an end in 2022, and that the government wants to keep rises ‘contained’
French scam alert: False TotalEnergies petrol ‘loyalty card’ deal Fake adverts on Facebook suggest that you can buy 200 litres for €1.95 if you sign up
Appeal over care bill for estranged father in France: ruling awaited A woman in the UK is fighting to overturn a court decision that she and her sister pay €100,000 care home fees for their father. She has not seen since she was two
Tips to lower your gas or electricity bill in France Regulated gas prices have just risen again, this time by 8.7%; here we look at alternatives to these traditional energy tariffs
French syndicate denies error despite farmhouse’s €2,000 water bill British resident now plans formal mediation proceedings to challenge the huge garden water bill at his isolated home
Can I receive paper invoices at no extra cost? A while ago I read that firms cannot charge extra to people who want to receive paper invoices instead of email or online versions – is this still the case?
Water leak law is also for French second homes A law limiting large water bills due to leaks can apply whether or not the property was occupied at the time.
French TV licence for my second home? Do I need a French TV licence at my holiday home? Are there detector vans? €100 bill for not switching off mobile roaming on France-UK ferry Save €150 a year on energy bills in France by buying with others What’s new for residents in France in April 2021
What’s changing in France in February 2021 Price rises for gas, electricity and motorway travel all come into effect this month No cost benefits to off-peak electricity in France: report What is changing in France in November 2020? Power cut in west France affects 272,000 homes New laws and changes in France: July 2020 What changes in France from June 1
French government gives up gas price control EU law change means household gas prices switch to open market
French firms must pay €1.5k to woman after Linky error Electricity firms EDF and Enedis have been ordered to pay €1,500 in damages to a woman in France who refused to pay her electricity bill after it wrongly soared following installation of a Linky smart meter.
Village gets mains water century after post-war pledge Mayor tells Connexion why he wants mains water available after residents coped for 100 years without it...
Why have we got a bill for drainage we can't use? Our village has been connected to mains drainage. We have not yet been able to have the work done for our home to be connected to it but have received a bill from Suez Eau France charging us €396.55 for “ Collecte et Traitement des Eaux Usées ” [collection and treatment of waste water]. Surely it is illegal to charge for something that is not being done? S.D.
Giant solar energy plant opens in France A giant solar energy plant with 40,000 solar panels has opened in southwest France, with the power to provide energy to almost 13,000 people.
What changes in France in October 2019 Lower gas prices, simplified retirement saving plans, and new rules on lifts in buildings are among some of the changes starting this month in France.
French mother without electricity after Linky refusal A mother and her five year-old daughter in France have been living without electricity for three weeks after the woman refused to have the controversial Linky electricity meter installed in her home.
French mayor admits bread and water lunch ‘awkward’ A mayor in France has admitted that his much-criticised decision to give only bread and water to two school children, whose parents had not paid their school canteen bills for a year, was “awkward”.
French telecom company keeps sending bills Orange persists in sending monthly bills for a Livebox and internet usage despite me returning the Livebox last year and requesting it suspends the telephone line. I also sent a recorded delivery letter to this effect to Orange’s customer service department in Lille, which was not acknowledged. While in France in February, I phoned its English-speaking line twice to try to sort the matter. Who can I contact to resolve this?
France announces 25 drinking water protection measures The French government has announced a series of measures designed to protect and share the resource of clean drinking water, which is under threat from climate change.
France electricity bills rise to €1,000 per household Average electricity bills in France could rise as high as €1,000 per household per year in June, as the bill freeze imposed by the government at the peak of the gilets jaunes movement is set to end.
Secondary net gains... In Bob Elliott’s recent Talking Points column (August 2018) regarding the cessation of the Orange Maison Secondaire lines, he seemed to say this would be more expensive.
Seeing red is new Orange My latest bill from Orange includes a €69 charge for a visit by a technician – yet I saw no-one! I had reported a fault on my line and was told that if the fault was inside my property then I would be charged €69.
What changes in France in September Minor changes this month include another rise in gas prices, no more halogen bulbs, a mobile phone ban in schools, and a new mandatory training course for drone pilots aged 14 and up
Firms must pay up after cutting water Water companies Veolia and Saur have been ordered to pay damages of €4,000 and €9,000 respectively to two customers who had their water supply cut over unpaid bills.
Energy firms still issue illegal bills, says regulator Electricity and natural gas companies in France are still issuing illegal bills over the 14-month backdating limit, the national regulator for energy has found.
Errors to look out for if taxe foncière or habitation bills have gone up Readers have been writing in about increases in taxe foncière bills – here we look at things to look out for on your taxe foncière or taxe d’habitation bill where an error may have been made.
Pompiers told to bill for call-outs FIREFIGHTERS are angry over a vote by councillors in Calvados to make them bill for some services.
Orange bills hiked SEVERAL readers report being caught out by Orange’s Contact+ scheme that we warned about recently.
Son's rescue costs family €88,000 A French family has received a bill for nearly €88,000 after their son fell ill with malaria in Africa.