HELP GUIDES

Income Tax in France

Healthcare in France

Inheritance Law and Wills in France

Visas and residency cards for France

Delivery

Olympic zones disrupt parcel deliveries in Paris: What to expect

La Poste and Amazon in particular have warned customers that some at-home deliveries may be unavailable or delayed - here is how to check the Olympic zone areas

Can neighbours collect our parcels if we are not at French home?

The rules on parcel collection vary if delivery is by La Poste or not

Shopkeepers in France fed up with Christmas package pick ups

The points relais must handle a massive surge in December each year

practical

Doorstep milk deliveries now available in 17 French cities

A growing start-up is trying to help consumers break their single-use plastic bottle habit

If I order a sofa in France does firm have to take away my old one?

We review the regulations to which certain but not all retailers are subject

Amazon appeals plans for €3 minimum delivery fee for books in France

It said France’s move, aimed at protecting independent bookshops, would be a ‘severe blow’ to people’s budgets

Deal struck over minimum wage for delivery riders in France

The agreement will come as a relief for workers delivering for platforms such as Uber Eats and Deliveroo

Why ordering books online in France will become more expensive

It is a move to encourage readers to buy at bookshops on French high streets

People in Paris to have their Ikea orders transported by boat on Seine

The French capital is the first city worldwide to offer deliveries in this way. Ikea is aiming to deliver up to 455 orders per day via the river route by 2023

Zero-emission electric riverboat in Paris makes 800 deliveries per day

The riverboat works as a ‘floating warehouse’ and enables cycling delivery drivers to fulfil orders without adding to the city’s combustion pollution

‘How I got €37 postage fee refunded for £3.50 book delivery to France’

When his sister sent him a book she had written, one reader was charged a huge fee to receive it but has won a refund

How can resident of France find best prices across Amazon’s sites?

Remember to check that correct delivery costs have been factored in before choosing a deal from a different country

French residents charged huge postage fees on UK parcels - refunds due

We explain how to get a breakdown of the charges, how to spot an incorrect charge and request a refund

Brexit updates: residency cards, passport stamps, UK-France deliveries

Three solutions for UK nationals living in France, including what to do if 'La Poste' charge you to deliver a magazine from the UK

French cities catch on to 15-minute order-to-door grocery apps

Rapid services operating in Paris, Toulouse, Bordeaux, Montpellier, Lyon and Lille. Services say shoppers now want to order groceries like taxis and not to set time delivery slots

France cracks down on junk mail

Fines increased for advertisers who ignore Stop Pub signs on mail boxes

Brexit: UK to France delivery problems limited so far

Some issues have arisen but so far do not appear widespread - however there are extra charges now in place for online goods

France: 4-fold rise in online shopping scams last month

Online scams skyrocketed last month, with scammers targeting online shoppers by email, SMS, instant messaging, and social media

Shops: France considering Sunday opening in December

The government is said to be 'favourable' to the idea put forward by unions - as La Poste warns against parcel delivery scams

Can takeaways deliver food in France's new lockdown?

During the last lockdown some places, notably pizzerias, offered takeaways. Does this still apply?

French post admits errors and aims to improve parcel service

French post office La Poste has announced that it is working to improve its parcel delivery service, Colissimo, after a huge spike in traffic since the end of confinement has led to more than 20,000 delivery errors per day.

All post offices open in France this summer

France’s 7,700 post offices will stay open this summer, with an additional 200 seasonal service points, creating 2,000 seasonal jobs.

When will Amazon France deliveries restart?

Amazon has reopened its six French warehouses today, May 19, but return to normal will be “progressive”, the general director of Amazon France has said.

Amazon France warehouses to stay shut until May 13

Mail order giant Amazon is extending the closure of its six warehouses in France until May 13.

All post offices in France will be open by end of May

La Poste is preparing a progressive reopening of post offices to have all 7,700 operational by the end of May; currently many remain closed.

Amazon closes warehouses, no deliveries in France

Amazon has closed all six of its warehouses in France after a court decision ruled that security measures against Covid-19 virus were not being respected by the e-commerce giant.

Delivery service looking for volunteers

A reader in the Gers has won praise from local French media for starting a free delivery service for people who cannot get out to the shops during the confinement period and is looking for volunteers to widen the area the service can help in.

La Poste enables home-delivery from local French shops

A subsidiary of La Poste which enables local businesses to sell online and have home deliveries made by La Poste is inviting shops and tradespeople across France to use its platform free of charge due to the Covid-19 confinement period.

Advice for receiving parcels during Covid-19 crisis

The government has issued advice about receiving parcels at home during the Covid-19 crisis.

Post deliveries in France at 80%

Post deliveries are continuing - although reduced to around 80% at present - and online shopping platforms like Amazon have detailed measures they are taking to try and maintain their service.

France’s La Poste criticised over parcel deliveries

La Poste has come in for intense criticism for its parcel delivery service in a growing number of social media complaints.

France warned over Christmas present delivery scams

Online Christmas shoppers in France are being warned against a new scam that asks recipients to pay fake customs fees on their parcels “before they can be delivered”.

Vendor responsible for mail-order delivery in France

I have had several bad experiences of mail-order goods delivered damaged. I believe the items left the vendor in perfect order but in transit, or possibly at the depot waiting for delivery, they have been dragged across the floor and soiled by black tyres and other dirt. I do not like blaming the vendor of the product but how can logistics companies be called to account? M.M.

Delivery

Olympic zones disrupt parcel deliveries in Paris: What to expect

Can neighbours collect our parcels if we are not at French home?

Shopkeepers in France fed up with Christmas package pick ups

Doorstep milk deliveries now available in 17 French cities

Trending

French officials consider ideas to help second-home owners

Award-winning French medieval village is home to a famous son

French visas, EU citizenship case, pension contacts: Updates in brief

Films and series to watch to improve your French in the New Year

Healthcare: What's new in France in 2025

Man shot dead by fellow hunter in southern France

Money, inheritance, tax, pensions: What's new in France in 2025

If I order a sofa in France does firm have to take away my old one?

Amazon appeals plans for €3 minimum delivery fee for books in France

Deal struck over minimum wage for delivery riders in France

Why ordering books online in France will become more expensive

People in Paris to have their Ikea orders transported by boat on Seine

Zero-emission electric riverboat in Paris makes 800 deliveries per day

‘How I got €37 postage fee refunded for £3.50 book delivery to France’

How can resident of France find best prices across Amazon’s sites?

French residents charged huge postage fees on UK parcels - refunds due

Brexit updates: residency cards, passport stamps, UK-France deliveries

Deliveroo France on trial in Paris for abuse of freelance work status

French app recruits ordinary people to do deliveries near their homes

Brexit: What are the rules for deliveries from UK to France?

French cities catch on to 15-minute order-to-door grocery apps

French senators suggest environmental charge for home parcel delivery

Scam alert in France as malware texts target parcel deliveries

Customs declarations needed to bring many items into France

Removals firms facing new rules post-Brexit

Brexit: Receiving a gift sent from UK to France