HELP GUIDES

Income Tax in France

Healthcare in France

Inheritance Law and Wills in France

Visas and residency cards for France

Edf

When are EDF’s ‘red days’ which see prices rise for Tempo contract users?

How to know when a red, blue, or white electricity day will fall and what this means

Compare, switch, save: Which French electricity contract is best?

How to work out the right contract for you and avoid termination charges if you change provider

Electricity bills to rise in France as price rise protection reduced

They are expected to increase by around €150 per year on average for households on regulated tariffs

news

French pensioner has electricity cut after refusing Linky smart meter

He has now gone more than three weeks without power

New scam doing rounds in France over ‘boxes’ for electricity meters

Fraudsters are looking to capitalise on people’s fears over rising energy bills. Here is how to avoid falling victim

Could second-home owners in France save with EDF’s Tempo contract?

A Tempo electricity contract could be an interesting option for people who do not spend much time in France during winter

Tens of thousands in France sign up to EDF energy saving Tempo plan

More than 60,000 households have changed to the tariff which entices clients to lower consumption at peak-usage times in the past two months

Beware of new French email scam involving EDF and free lightbulbs

Fraudsters seek to obtain customer bank details through a seemingly generous offer

Regulated French gas and electric bills capped at 15% rise in 2023

Prime minister also announces aid of up to €200 for 12 million homes. ‘No European country has done so much,’ she adds

Former lake-side nuclear site building for sale in Brittany for €1

The old workers’ canteen looks out onto the power plant which is being deconstructed but also has a view of the Monts d’Arrée mountains

Can I change my French electricity supplier for a cheaper alternative?

With electricity prices soaring, we explain the steps to take to change company in order to find a better deal

Why some French electricity firms are urging customers to go to EDF

Clients told they should switch to benefit from the historic provider’s frozen regulated tariff. One was alerted that he would save €218 if he swapped

Spanish electricity provider Iberdrola fails to renew French contracts

The main EDF competitor has invited its hundreds of thousands of customers in France to find alternative suppliers as it will no longer ‘automatically renew’ contracts due to rising costs

EDF nationalisation is end of bumpy ride for French investors

In 2005, they bought shares at €32 each, believing it was a safe investment. The finance ministry has offered shareholders €12

Why EDF is contacting consumers in France about their personal data

Consumers with regulated ‘Tarif bleu’ contracts are receiving a message asking for permission to share their data. Here is why and what happens if you do not reply

French EDF workers strike over government efforts to keep prices down

EDF is being required to sell a greater proportion of its supply at cheaper rates, which unions claim is ‘killing’ the company

EDF France will not cut off customers who fail to pay their bills

The electricity company will continue providing enough power for “essential purposes” such as lighting but not enough for central heating

‘We changed our French electricity supplier and saved €1,000 a year’

As consumer group UFC-Que choisir predicts a price hike of 10% in early 2022, Connexion readers share their tips for lowering your energy bills

6% electricity rise in France predicted for early 2022

The usual formulas used to work out EDF’s tarif bleu are expected to result in a rise of around 6% on February 1, 2022

Cheap-rate power deal in France can be more expensive

Off-peak night-time electricity might not be the 'good buy' it seems, says consumer group 60 Millions de Consommateurs

President Macron backs nuclear power

President Macron visited the Le Creusot industrial facility owned by nuclear power station maker Framatome in December to make a speech backing nuclear power

Installation of Linky smart electric meters still on target

Engie says it is still on track to install 35million 'smart' Linky electric meters in France by the end of 2021

Bordeaux court rules Linky electricity meters not obligatory

It is the first time a court in France has made this decision about the controversial smart devices

Power cut in west France affects 272,000 homes

More than 270,000 households were left without power in the centre-west of France last night (Thursday September 3) after a massive electricity fault in the Indre department.

€1.1bn Franco-UK renewable energy project stalled by Brexit

Plans for a €1.1 billion project to build crucial new underwater electrical connections between France and the UK have been delayed by Brexit, as the French energy commission has said it poses “too much uncertainty”.

France’s oldest nuclear power station starts shutdown

A reactor at the oldest working nuclear power station in France is to stop operating this Saturday, as the first step in a “new energy strategy”, the government has said.

French watchdog warns energy firms over Linky data

Energy groups Engie and EDF have been formally warned for not respecting certain data privacy laws when using Linky smart meters, and given three months to conform.

French firms must pay €1.5k to woman after Linky error

Electricity firms EDF and Enedis have been ordered to pay €1,500 in damages to a woman in France who refused to pay her electricity bill after it wrongly soared following installation of a Linky smart meter.

France's EDF sets date for nuclear plant shutdown

Country's oldest nuclear power plant at Fessenheim will close by June 30, 2020

Why experts are worried about French drought

EDF forced to cut generation at nuclear power plants due to heat and lack of rain

Solar panels are hot idea but beware pitfalls

Solar photovoltaic panels cost a fifth what they did 15 years ago, so many people are looking again at fitting them – even though the price EDF pays for electricity has tumbled.

Who can help in solar panel dispute?

I am battling with EDF to be paid properly for my solar energy as my meter is faulty. Is there a body I can call on for help? S.W.

Hey, Orange, cut the trees

In Germany, Holland or UK, telephone engineers routinely trim interfering tree branches, as do EDF, at no cost to the consumer.

Energy suppliers in France: changing firms?

I understand that savings can be made by changing energy suppliers in France – but how do I work out what’s a good deal in the long run? G.F.

France's project to boost energy efficiency

The hardest parts of doing work to improve energy efficiency is to decide the best way to start, the time-scale and to set a budget... plus getting the paperwork done for éco grants and tax rebates.

France's oldest nuclear plant could last until 2019

Delays in construction of new-generation reactor at Flamanville mean France's oldest nuclear power station is granted a few months' reprieve

Electricity bill was a shock... at €164.8million

Contacted EDF to complain

Help! My EDF rates appear to have risen 40%

My online account with EDF appears to show new rates from January 1, 2018 that are around 40% more than last year's. How is this possible?

EDF website

Thank you for publishing my cri de cœur in September’s issue (Letters). I thought I would follow up with the resolution, because while customer service can drive us wild, it is always good to give credit where due.

EDF sued after eagle killed by wind turbine

A golden eagle has died after flying into a wind turbine blade at Joncels, Hérault.

EDF website problems

Is anyone else having problems with the EDF France website?

Feed-in tariff changes put new shine on solar panels

Changes in feed-in tariffs for power from solar photovoltaic panels could give the industry a shot in the arm as they end problems over built-in and self-use systems.

Linky woes

Be very cautious before you allow EDF to install the new Linky electricity meters without being assured that everything in your property works afterwards (ie. the pool heater, oven, kettle etc).

Edf