HELP GUIDES

Income Tax in France

Healthcare in France

Inheritance Law and Wills in France

Visas and residency cards for France

Refund

Excess charges for home services in French homes

Only half of the actual cost of the service should be taken within certain payment ceilings

If you are expecting a French tax refund, do not forget this check

Tax reimbursements will be sent to your bank account between July 24 and August 2

Reader charged €100 for contactless beer payment in French bar

Errors can sometimes happen with sans contact payments but the law is on your side

practical

Five tips on how to avoid credit card fraud in France

We also look at what to do if you are a victim of bank card scam

Can I get a refund or exchange on an item bought in sales in France?

We look at the rules surrounding returns during the soldes, which are currently underway in France

‘How I got €37 postage fee refunded for £3.50 book delivery to France’

When his sister sent him a book she had written, one reader was charged a huge fee to receive it but has won a refund

Millions to receive tax reimbursement in France: why and who?

Some will be due thousands of euros. We explain

‘Covid rules banned us from France but hotel says we must still pay’

‘It was to be our last overseas trip… we’ll probably never travel abroad again,’ says Australian pensioner seeking over €500 back from a Paris hotel

What can I do if item bought online is not delivered?

I bought a dress on a website I believe is based in Avignon – but it did not come and they did not respond to emails. What can I do? FF

No refund given for faulty ride-on mower bought online?

There is a legal 14-day cooling-off period with online purchases, however returns might be at the buyer's cost

‘Dirty socks smell’ stops Swiss Air flight: passengers not compensated

We look at the EU rules governing payouts for when flights are cancelled or delayed

Delayed or cancelled trains in France: How to get compensation

With strikes, the weather and other factors often affecting train travel, we look at compensation offered by different rail services and how to make sure you get it

16 airlines agree to refund cancelled flights within seven days

List includes EasyJet, Ryanair and British Airways. European Commission says customers must be treated fairly and know their rights after Covid-related travel restrictions leave people out of pocket

Millions in Europe hit by lack of Covid travel refunds, says EU court

Travellers whose trips were cancelled due to the virus could run to the millions, with very few refunds having been issued even now, the EU has said in a damning new update

Last chance to get refunds on French lockdown purchases

All legal product guarantees for items purchased in France have been extended by three months if they were set to expire during the Covid-19 confinement and early deconfinement period.

Court orders refund over non-resident social charges

People who have had social charges levied on income from property and investments despite not being affiliated to the French social security system (notably, because they do not live in France) are again being advised to apply for refunds after a new court ruling.

No CSG refunds for non-EU residents

Wait for refund of social charges in vain

Refund

Excess charges for home services in French homes

If you are expecting a French tax refund, do not forget this check

Reader charged €100 for contactless beer payment in French bar

Five tips on how to avoid credit card fraud in France

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Britons, Americans, other non-EU travellers: New problem for digital border checks

Property sales plummet in France but did any areas resist price drops?

Cable damage stops opening of world-famous French cable car for skiers

Police warn drivers of car headlights rules in France

Two earthquakes felt in France at opposite ends of country

Will French air traffic control strikes continue over Christmas?

Three charged with taking bribes to provide false French tests for residency cards

Can I get a refund or exchange on an item bought in sales in France?

‘How I got €37 postage fee refunded for £3.50 book delivery to France’

Millions to receive tax reimbursement in France: why and who?

‘Covid rules banned us from France but hotel says we must still pay’

What can I do if item bought online is not delivered?

No refund given for faulty ride-on mower bought online?

‘Dirty socks smell’ stops Swiss Air flight: passengers not compensated

Delayed or cancelled trains in France: How to get compensation

16 airlines agree to refund cancelled flights within seven days

Millions in Europe hit by lack of Covid travel refunds, says EU court

France-UK travel ban: Can I get a refund for my flight?

Travel firms must offer cancellation refunds - EU

French group will ‘fight in court’ for Covid travel refunds

Last chance to get refunds on French lockdown purchases

Reader wins a €1,200 French social charges refund

Non-resident in France refund deadline

Strike continues to hit 2 in 3 TGVs to west France

Claim refunds of social charges on French incomes

French court orders bank to refund stolen money

Court orders refund over non-resident social charges

No CSG refunds for non-EU residents

Social charges refunds